Frequently Asked Questions

 

How long will it take for my order to arrive?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

What are Rival Buds?

Rival Buds are high quality wireless earbuds. Cut loose from wires without compromising on sound quality. Rival Buds come with a magnetic, wireless charging case, allowing you to fast charge on the go.

What is the battery life of Rival Buds?

With the fast charging, wireless magnetic charging case, enjoy your Rival Buds for up to 18 hours.

Can I buy this product in a store?

No, Rival Buds are only available online on the official website: offer.getrivalbuds.com. Any other website claiming to sell Rival Buds may be a scam, so please be aware.

How do I connect Rival Buds to my smartphone or laptop?

Rival Buds easily connect to any bluetooth powered device such as Android phones, iPhones, tablets and laptops. Take Rival Buds out of the case to power them on, select “S03” as a bluetooth device on your phone, tablet or laptop to connect them. Next time you turn on your Rival Buds, they automatically connect to your device.

How fast do you ship my package?

After completing your order & bonuses, we pack and ship your order immediately. The delivery process usually takes up to 10 business days, but due to the high volumes of sales, some extra time might be needed.